1. Introduction
Welcome to InsightDeck ("we", "our", or "us"). We operate the InsightDeck platform, an AI-powered data analysis and reporting SaaS service that transforms spreadsheet data (CSV/XLSX) into business insight reports.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this Privacy Policy carefully. By accessing or using InsightDeck, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
2.1 Data You Upload
- CSV or Excel files containing your business data
- File metadata (file name, size, upload time)
- Analysis parameters and preferences you select
2.2 Usage Information
- Basic usage logs and analytics
- Device information (browser type, operating system)
- IP address for security and fraud prevention
- Account activity and subscription status
2.3 Payment Information
Payment processing is handled by third-party payment providers (Creem). We do not store or process your credit card information directly.
3. How We Use Your Information
We use the collected information solely for the following purposes:
- To generate AI-powered analysis reports and business insights
- To maintain and improve our service quality
- To provide customer support and respond to inquiries
- To detect and prevent fraudulent activities
- To comply with legal obligations
4. Data Sharing and Third Parties
We do not sell, trade, or rent your personal data to third parties. We may share information with trusted service providers in the following cases:
4.1 AI Service Providers
We use AI models (such as OpenAI or similar providers) to generate analysis reports. Your data may be processed by these services to provide the analysis functionality.
4.2 Cloud Infrastructure
We use cloud hosting providers (such as Vercel, AWS, or similar) to store and process data.
4.3 Payment Processors
Subscription and payment processing is handled by third-party payment platforms (Creem).
4.4 Legal Requirements
We may disclose information if required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention and Deletion
We retain your uploaded data only as long as necessary to provide the analysis service. Analysis results are stored for your future access.
You can request deletion of your data at any time by contacting us at:
Email: support@insightdeckai.com
Please include your account details and specify what data you want deleted.
7. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@insightdeckai.com
This Privacy Policy is designed to comply with general privacy regulations and provide transparency about our data practices.